Support center

Welcome to the MiniHyper Support Center.
We are here to help you with product information, order support, warranty service, shipping questions, and technical assistance.

Product Support

If you need help with your MiniHyper laptop or mini PC, please contact us with your product model and a clear description of the issue.

To help us solve your problem faster, please provide:

Order number
Product model
Purchase date

Driver & Software Support

For driver or system-related issues, we recommend contacting MiniHyper Support first.

Please do not download drivers from unknown or unofficial websites, as this may cause compatibility problems, system errors, or security risks.

If a driver update is needed, our support team can help confirm the correct driver or provide proper guidance based on your product model.

Basic Troubleshooting

Before contacting support, you may try the following steps:

Restart the device and check whether the issue still exists.
Make sure the power adapter is properly connected.
Check whether the system has completed all necessary updates.
Remove external devices and test the product again.
If the issue is related to Wi-Fi, Bluetooth, sound, display, or keyboard, please describe the problem clearly and provide photos or videos if possible.

If the issue continues, please contact us for further assistance.

Returns & Refunds

If you need to request a return or refund, please contact us before sending the product back.

Returned products must be inspected before a refund or replacement can be approved. Products damaged by misuse, unauthorized repair, liquid damage, or physical damage may not be eligible for free return or warranty service.

Contact Us

If you need assistance, please contact us by email:

Email: support@mini-hyper.com
Website: https://mini-hyper.com/

Our support team will reply as soon as possible.

MiniHyper Support Team